CiD Help vai fazer o hijack do seu Internet Explorer e irá apresentar-lhe janelas popup de de x em x minutos.

Através do Task Manager conseguem parar o processo iexplore.exe (que no meu caso estava a consumir mais de 100mb quando nem aparecia nenhuma janela) mas não podem parar o processo do CiD Help (cid.exe process).

Corri o AVG 8.0, o spybot search and destroy, o hijackthis, entre outros mas nenhum conseguiu remover o CiD Help.

Mas conseguem removê-lo do vosso computador seguindo estes passos:

1, Para remover o CiD Help vão a Iniciar -> Definições -> Painel de Controlo -> Adicionar/Remover Programas, ou então usem o CCleaner e a opção de remover programas, depois escolham a entrada "CiD Help" e cliquem em "Remover".

2, Abram o IE (IE7, por exemplo), vão a Ferramentas ->Opções de Internet –> Geral -> Histórico de Navegação -> Eliminar -> Ficheiros Temporários da Internet -> Eliminar Ficheiros.

3, Abram a pasta “C:\Documents and Settings\All Users\Application Data” , e procurem pastas que tenham a extensão "exe". Se houver alguma, apaguem-na.

4, Utilize o Explorador do Windows para navegar até C:\WINDOWS\system32\drivers\etc,  e use o notepad (bloco de notas) para editar o ficheiros hosts. Se encontrar alguma destas entradas apague-as:

127.0.0.1 bin.errorprotector.com ## added by CiD
127.0.0.1 br.errorsafe.com ## added by CiD
127.0.0.1 br.winantivirus.com ## added by CiD
127.0.0.1 br.winfixer.com ## added by CiD
127.0.0.1 cdn.drivecleaner.com ## added by CiD
127.0.0.1 cdn.errorsafe.com ## added by CiD
127.0.0.1 cdn.winsoftware.com ## added by CiD
127.0.0.1 de.errorsafe.com ## added by CiD
127.0.0.1 de.winantivirus.com ## added by CiD
127.0.0.1 download.cdn.drivecleaner.com ## added by CiD
127.0.0.1 download.cdn.errorsafe.com ## added by CiD
127.0.0.1 download.cdn.winsoftware.com ## added by CiD
127.0.0.1 download.errorsafe.com ## added by CiD
127.0.0.1 download.systemdoctor.com ## added by CiD
127.0.0.1 download.winantispyware.com ## added by CiD
127.0.0.1 download.windrivecleaner.com ## added by CiD
127.0.0.1 download.winfixer.com ## added by CiD
127.0.0.1 drivecleaner.com ## added by CiD
127.0.0.1 dynamique.drivecleaner.com ## added by CiD
127.0.0.1 errorprotector.com ## added by CiD
127.0.0.1 errorsafe.com ## added by CiD
127.0.0.1 es.winantivirus.com ## added by CiD
127.0.0.1 fr.winantivirus.com ## added by CiD
127.0.0.1 fr.winfixer.com ## added by CiD
127.0.0.1 go.drivecleaner.com ## added by CiD
127.0.0.1 go.errorsafe.com ## added by CiD
127.0.0.1 go.winantispyware.com ## added by CiD
127.0.0.1 go.winantivirus.com ## added by CiD
127.0.0.1 hk.winantivirus.com ## added by CiD
127.0.0.1 instlog.errorsafe.com ## added by CiD
127.0.0.1 instlog.winantivirus.com ## added by CiD
127.0.0.1 instlog.winfixer.com ## added by CiD
127.0.0.1 jsp.drivecleaner.com ## added by CiD
127.0.0.1 kb.errorsafe.com ## added by CiD
127.0.0.1 kb.winantivirus.com ## added by CiD
127.0.0.1 nl.errorsafe.com ## added by CiD
127.0.0.1 se.errorsafe.com ## added by CiD
127.0.0.1 secure.drivecleaner.com ## added by CiD
127.0.0.1 secure.errorsafe.com ## added by CiD
127.0.0.1 secure.winantispam.com ## added by CiD
127.0.0.1 secure.winantispy.com ## added by CiD
127.0.0.1 secure.winantivirus.com ## added by CiD
127.0.0.1 support.winantivirus.com ## added by CiD
127.0.0.1 trial.updates.winsoftware.com ## added by CiD
127.0.0.1 ulog.winantivirus.com ## added by CiD
127.0.0.1 utils.errorsafe.com ## added by CiD
127.0.0.1 utils.winantivirus.com ## added by CiD
127.0.0.1 utils.winfixer.com ## added by CiD
127.0.0.1 winantispyware.com ## added by CiD
127.0.0.1 winantivirus.com ## added by CiD
127.0.0.1 winfixer.com ## added by CiD
127.0.0.1 winfixer2006.com ## added by CiD
127.0.0.1 winsoftware.com ## added by CiD
127.0.0.1 www.drivecleaner.com ## added by CiD
127.0.0.1 www.errorprotector.com ## added by CiD
127.0.0.1 www.errorsafe.com ## added by CiD
127.0.0.1 www.systemdoctor.com ## added by CiD
127.0.0.1 www.utils.winfixer.com ## added by CiD
127.0.0.1 www.win-anti-virus-pro.com ## added by CiD
127.0.0.1 www.win-virus-pro.com ## added by CiD
127.0.0.1 www.winantispam.com## added by CiD
127.0.0.1 www.winantispy.com ## added by CiD
127.0.0.1 www.winantispyware.com ## added by CiD
127.0.0.1 www.winantivirus.com ## added by CiD
127.0.0.1 www.winantiviruspro.com ## added by CiD
127.0.0.1 www.windrivecleaner.com ## added by CiD
127.0.0.1 www.windrivesafe.com ## added by CiD
127.0.0.1 www.winfixer.com ## added by CiD
127.0.0.1 www.winfixer2006.com ## added by CiD
127.0.0.1 www.winsoftware.com ## added by CiD

No meu caso não havia nenhuma entrada destas no ficheiros hosts por isso bastou realizar os passos anteriores!

Conseguiram remover? Usaram esta técnica ou outra?

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O AVG tem uma versão grátis e uma versão mais completa a pagar. Tenho utilizado a grátis e funciona bastante bem. Além disso têm também uma aplicação antispyware grátis que também devem instalar. O antivírus tem uma versão gratuita também para sistemas operativos Linux.

Podem fazer o download nesta página:

http://free.grisoft.com/

Se tiverem alguma dúvida na instalação, contactem-me.

Gostava também de saber quais os antivírus que utilizam e o vosso grau de satisfação com os mesmo, enviem-me os vossos comentários!

UPDATE: Agora o novo AVG Free 8.0 já vem com o anti-spyware!

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